Privacy Policy

Protecting Your Privacy with Excellence

Last updated: June 1, 2025

Your Privacy Matters

This Privacy Policy describes how OCEAN LUX LTD collects, uses, and protects your personal information when you use our website, https://luxury.it.

We are committed to maintaining the highest standards of privacy and data protection for our discerning clientele.

Company Information

OCEAN LUX LTD

27 Old Gloucester Street, Holborn

London, United Kingdom, WC1N 3AX

Email: info@luxury.it

1Information We Collect

â–¼

We may collect the following types of information:

  • Personal Identifiers: Name, email address, and other contact information submitted via forms
  • Technical Data: IP address, browser type, device information, and pages visited
  • Usage Analytics: How you interact with our website and services
  • Cookies and Tracking: See our Cookie Policy for detailed information

Note: We only collect information that is necessary to provide our luxury concierge services and enhance your experience.

2How We Use Your Data

â–¼

We use your data for the following purposes:

  • Service Delivery: To respond to your inquiries and provide concierge services
  • Communication: To contact you regarding your requests and our services
  • Website Improvement: To enhance our website functionality and user experience
  • Legal Compliance: To comply with applicable laws and regulations
  • Business Operations: For internal business purposes and service optimization

Quality Assurance: All data usage adheres to the highest standards of luxury service excellence.

3Legal Basis for Processing

â–¼

We process your personal data based on:

  • Consent: Where you have given clear consent for specific processing
  • Contractual Necessity: To fulfill our service obligations to you
  • Legitimate Interest: For our business operations and website functionality
  • Legal Obligation: When required by applicable laws

4Data Sharing & Third Parties

â–¼

We do not sell your personal data.

Data may be shared with trusted partners only when necessary:

  • Technical Service Providers: Hosting, email delivery, and website analytics
  • Legal Authorities: When required by law or legal process
  • Business Partners: Only with your explicit consent for specific services

Confidentiality: All partners are bound by strict confidentiality agreements matching our luxury standards.

5Data Retention

â–¼

We retain your personal data only for as long as necessary for:

  • Providing our concierge services
  • Fulfilling legal obligations
  • Resolving disputes
  • Enforcing our agreements

When data is no longer needed, it is securely deleted or anonymized.

6Your Rights

â–¼

You have the following rights regarding your personal data:

  • Access: Request copies of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data
  • Restriction: Request limitation of processing
  • Portability: Request transfer of your data
  • Objection: Object to certain processing activities
  • Withdraw Consent: Withdraw consent at any time

Complaint Rights: You may lodge a complaint with your local supervisory authority.

7Data Security

â–¼

We implement appropriate security measures to protect your data:

  • SSL encryption for data transmission
  • Secure hosting infrastructure
  • Regular security assessments
  • Staff training on data protection
  • Access controls and monitoring

Luxury Standard: Our security measures meet the highest industry standards for luxury service providers.

Questions About Privacy?

For any questions or data requests, please contact us:

info@luxury.it

We Value Your Privacy

We use cookies and similar technologies to provide you with the best possible experience on our luxury platform. These technologies help us personalize content, analyze traffic, and enhance your browsing experience. By clicking Accept All, you consent to our use of cookies as described in our Cookie Policy. You can manage your preferences at any time.

Privacy Policy Cookie Policy

Cookie Preferences

Strictly Necessary Cookies

These cookies are essential for the website to function properly and cannot be disabled. They are usually set in response to your actions such as setting privacy preferences, logging in, or filling out forms. You can set your browser to block these cookies, but some parts of the site will not work.

Performance & Analytics Cookies

These cookies collect information about how you use our website, such as which pages you visited and which links you clicked on. All information these cookies collect is aggregated and therefore anonymous. We use this information to improve how our website works and understand user behavior.

Marketing & Advertising Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. They remember that you have visited our website and this information may be shared with other organizations such as advertisers.

Functionality & Preference Cookies

These cookies allow our website to remember choices you make (such as your language preference, region, or login details) and provide enhanced, more personalized features. They may also be used to provide services you have requested such as watching a video or commenting on a blog.